Your self-sampling kit has been sent via SF Express. Please expect to receive message or phone calls from SF within 1 to 3 days and collect your self-sampling kit on time. Additional costs due to late pickup* will not be covered.
* What is “Late Pickup”?
1. Pick up at SF Business Stations or SF Stores
If you choose to pick up the shipment at SF Business Station or SF Store, and fails to complete the pickup within the first 2 days (the number of day(s) is/ are calculated from Monday to Friday. Saturdays, Sundays and public holidays are excluded.) after the shipment arrives at the selected address and put on shelf at the selected address, will be charged for SF Retention Service Fee for every 1 day. The cost will be accumulated every day.
2. Pick up at SF Lockers
The customer chooses the SF Locker and fails to complete the pickup within the first 24 hours after the courier successfully dispatched to the locker. An accumulative fee of HK$10 will be charged for every 24-hour as a unit thereafter.
Please kindly note that the 3 collection points are for returning samples ONLY.
New Territories: Stanley Ho Centre for Emerging Infectious Diseases
Address： 2/F, Stanley Ho Centre for Emerging Infectious Diseases, Postgraduate Education Centre, Prince of Wales Hospital, Shatin, N.T. (8-minute walk from City One Station Exit B)
(Our Center: Turn right after coming out from the lift, go straight until the end of the corridor, push the doors to open)
Opening Hours：Mon – Fri: 09:00 – 18:00; Sat: 09:00 – 12:00
Address：Rm302, 3/F, Henley Industrial Centre, 9-15 Bute Street, Mong Kok, Kowloon, Hong Kong (5-minute walk from Mong Kok Station Exit A2)
Opening Hours：Mon/Wed: 09:30 – 17:30; Tue/Thur: 09:30 – 19:30
HK Island: Hong Kong AIDS Foundation
Address：5/F, Shaukeiwan Jockey Club Clinic, 8 Chai Wan Road, Hong Kong (6-minute walk from Shau Kei Wan Station Exit A2)
Opening Hours：Mon – Thur: 09:30 – 13:00; 14:00 – 16:30
Enquiries about Collection Points
Should you have any enquiries about the collection points, please call 2252 8861 during office hours.